FAQs

Q. What are your delivery charges and timings of delivery?
Ans: Delivery Charges: 200

Karachi: 1-3 working days

Other Cities: 3-6 working days

Q. I need help ordering from your website.
Ans: We are sorry if there is any issue while placing your order on the website. You can either send us a direct message on Instagram, or You can send us a message on WhatsApp at {+92 3218254211}.

Q. What if the item is damaged when I receive it?

Ans: In case of any damage, please let us know within 24 hours of receiving your order. No refunds/ exchange requests will be accepted after 24 hours.

Q. How can I contact you regarding a refund or exchange request?

Ans: You can send us a message on WhatsApp at {+92 3218254211} or a direct message on Instagram {@shopatbeeya}. Please send us a clear picture of what is wrong with your order. We will review your case within 24-48 hours and issue you a refund through bank transfer, Jazzcash, or easy paisa.

 We only refund/exchange items if they are defective or damaged.